How To Prepare + ship YOUR sheds

  • Once the reptile sheds, remove shed from enclosure.

  • Unroll/spread out shed and leave out to dry for at least 24 hours.

  • Place each shed in its own envelope:

      • If you purchased a Phenome kit from Chewy: Use the small blue PHENOME envelope included with your kit.
      • All other customers: Use a small paper envelope, such as a coin envelope. Phenome does not mail a collection envelope separately.
  • Label the envelope with your name, email, test requested, and snake/reptile identifier.

  • Place envelope in a larger envelope and mail it to:

    Phenome
    P.O. Box 13
    West Sand Lake, NY 12196